Neon Love Light

SIZE CHART

Occasion

Size	Bust	Waist	Hips	Hollow to Floor
US2	83	65	91	147
US4	85	68	93	147
US6	88	70	96	150
US8	90	72	98	150
US10	93	75	101	152
US12	97	79	105	152
US14	100	83	109	155
US16	104	86	112	155
US16W	109	92	116	155
US18W	114	98	121	155
US20W	119	104	126	155
US22W	124	109	131	155
US24W	130	115	136	155
US26W	135	121	141	155

DRESSES

Size	Bust	Waist	Hips	Hollow to Floor
XS	32.0	24.5	34.0	60.5
S	33.0	26.0	35.5	60.5
M	34.5	27.5	37.0	61.0
L	36.0	29.0	38.5	61.5
XL	37.5	30.5	40.0	62.0
2XL	39.0	32.0	41.5	62.0
3XL	40.5	33.5	43.0	62.5

 

SHOES

US	EU	UK	AU	JP
5	35-36	3	5	22
5.5	36	3.5	5.5	22.5
6	36-37	4	6	23
6.5	37	4.5	6.5	23.5
7	37-38	5	7	24
7.5	38	5.5	7.5	24.5
8	38-39	6	8	25
8.5	39	6.5	8.5	25.5
9	39-40	7	9	26
9.5	40	7.5	9.5	26.5
10	40-41	8	10	27
10.5	41-42	9	10.5	27.5
11	43	10	11	28

HOW TO MEASURE

BUST: Measure under your arms around the fullest part of your bust. Make sure to keep the tape level!

WAIST: Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.

HIPS: Stand with your feet together, and measure around the widest part of your hips.

Note: This guide provides general sizing information only, and fit can vary depending on style and brand. For more specific sizing information on the product, please feel free to contact us.

THIS SHIPPING POLICY IS FOR USA AND INTERNATIONAL ORDER.

Processing time: 
100% of orders are shipped within 1-2 business day. Orders placed over the weekend are dispatched on Mondays.

Shipping time: 
Standard Shipping: We usually deliver orders within 5-8 business days. (MONDAY - FRIDAY)* (in regular seasons)

Order Tracking: 
Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by emailing support@imibuy.com

Delivery Costs: 

Standard Shipping Cost $5.99

Priority Shipping Cost $7.99

Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Conzuri) at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.

Our Couriers
We use USPS, UPS, FedEx, and DHL for deliveries.

UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.

BANK HOLIDAYS
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.

Address: 1750 W 13th St, Chicago, IL 60608, USA

Phone: (+1) 773-714-9262

Email: support@imibuy.com

Working time: Monday-Friday 7:30AM – 5:30PM EST

We appreciate your purchase from our website, and we are committed to providing high-quality products and customer service. However, we understand that sometimes things can go wrong, and you may need to return or exchange a product. Please read our Returns and Refunds Policy carefully before making any return or refund requests.

Order Cancellation:

You can cancel your order within the first 24 hours of making a purchase by contacting our customer support team and requesting an order cancellation via email at support@imibuy.com. After that time, the order is locked for processing and cannot be canceled.

Return:

We accept returns on products that were shipped out by us and if the item is faulty due to an error on our end (e.g., wrong item or damaged item, faulty item). You can return (any/all) the products you have purchased directly from our website within 30 days of receiving the item.

For item exchange due to any problem, please contact our customer service via support@imibuy.com and we will try our best to resolve the problem.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. However, make sure to send the request for the return of the product with photos of evidence of damaged/broken/wrong items to our email support within 7 business days from the arrival date. Otherwise, we cannot accept your return for a refund.

Note that:

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

Please contact our customer service to confirm your problem and take the return address before you make any decision. If you return the item without our confirmation, we cannot assure you that it will be returned successfully to our return address, and we will NOT refund it in this case.

Please do not send your return to the address on your package. That is not our return address, and we will not take responsibility for any return package without confirmation or notice from us.

Contact our Customer Service to get the return address before you make any decision. Please do not refuse the delivery or send your return to the address on your package. That is not our return address and we will not take any responsibility for any return package without a confirmation notice from us.

Refund:

For the damaged, wrong, error item: our policy lasts 7 days from the arrival date for you to send photos of evidence of damaged/broken items. If 7 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange.

For unsuccessfully delivered items: Any item that is unsuccessful to be delivered due to reasons such as customers' mistakes on shipping address or customers' unavailability, any loss of products due to the security of customers' living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for return and refund. We will NOT refund you in case you REFUSE to receive it either.

For other reasons, please contact our customer email and we will try our best to deal with your problem.

Note:

Shipping fees will NOT be refundable once items have been shipped.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time (2-8 business days) before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at support@imibuy.com.